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Privacy Policy
Last updated: 30th September 2026
Introduction:
Hi-Per Build Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you use our website, contact us, submit a project enquiry or provide project documentation.
By using this website, you agree to the collection and use of information in accordance with this policy.
1. Who we are
Hi-Per Build Ltd provides construction, estimating, technical and project information support services.
For the purposes of UK data protection law, Hi-Per Build Ltd is the data controller for personal information collected through this website and through direct enquiries.
Company: Hi-Per Build Ltd
Email: info@hi-perbuild.com
Registered Address: Invogue Ltd, 2-20 Booth Drive, Wellingborough, Northamptonshire, NN8 6GR
Company Number: 17382106
If you have any questions about this Privacy Policy or how we use your information, please contact us using the details above.
2. Information we may collect
When you contact us or use our website, we may collect the following types of information:
Information you provide to us directly
For example, when you:
Fill in a contact form
Request a quote or make an enquiry
Sign up to a newsletter or marketing communications
Make a purchase or create an account
Your name
Company or organisation
Email address
Telephone number
Project location
Project type and stage
Services you are interested in
Information you provide about your project
Drawings, specifications, schedules, Bills of Quantities or other documents you choose to upload
Correspondence between you and Hi-Per Build
Information collected automatically
When you visit our website, certain information is collected automatically, such as:
Technical information relating to your use of our website, such as your IP address, browser, device and website interaction information where applicable
This helps us understand how visitors use our site and improve it.
Please avoid including unnecessary personal or sensitive information in documents submitted through the website.
Cookies and similar technologies
3. How we use your information
We may use your information to:
Respond to your enquiries and provide customer support
Understand your project and the support you require
Review information or documents you have submitted
Process orders, payments and quotes, proposals or scopes of work
Provide and manage our services
Send you important updates about our services
Maintain appropriate business and project records
Improve our website, services and user experience
Send marketing communications (where permitted by law and your preferences)
Comply with legal and operating obligations
Protect our business, website and users from misuse or security threats
We will not sell your personal information.
4. Legal bases for processing
If you are in the UK or EU, we process your personal data based on one or more of the following legal bases:
Contract or steps before entering a contract
For example, where you ask us to assess an enquiry, provide a quotation or carry out work.
Legitimate interests
Where it is reasonably necessary to operate and develop our business, respond to enquiries, maintain records or communicate with existing and prospective clients.
Compliance with a legal obligation
Where we are required to retain or provide information by law.
Consent
Where consent is specifically required, for example for certain marketing communications or non-essential website technologies.
5. Project documents and uploads
Our website may allow you to submit drawings, specifications, Bills of Quantities, schedules and other project information.
Documents you submit will only be used for the purpose of reviewing your enquiry, discussing potential services or carrying out agreed work.
You should only upload documents that you are authorised to provide to Hi-Per Build.
We may retain project documents where reasonably necessary for quotations, project delivery, record keeping, professional obligations or the establishment or defence of legal claims.
6. How we share your information
We may share personal information with trusted service providers where necessary to operate our business or website.
These may include:
Service providers who help us operate our website, process payments, send emails or provide other services
Professional advisers such as accountants, insurers or legal advisers
Contractors or specialist consultants involved in delivering an agreed service where appropriate
We only share information where there is a legitimate reason to do so and expect service providers to protect personal information appropriately.
We may also disclose information where required by law or by a regulatory authority.
7. International processing
Some of our service providers may be located outside your country. Where this happens, we take steps to ensure your information is protected in line with applicable data protection laws.
8. How we protect your information
We use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. However, no method of transmission over the internet is completely secure.
9. How long we keep your information
We keep your personal information only for as long as necessary for the purposes set out in this policy, or as required by law.
The period may vary depending on whether the information relates to:
An initial enquiry
A quotation
An active project
Completed project records
Accounting or contractual records
Professional or legal requirements
Where information is no longer required, it will be deleted or securely disposed of where reasonably practicable.
10. Cookies and website technology
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the site and provide certain website features.
Where required, you will be given the opportunity to manage your cookie preferences through the cookie settings or consent banner displayed on the website.
Some strictly necessary technologies may operate without consent where they are required for the website to function properly, to understand more, please visit our cookie policy page.
11. Contact forms and chat
If you contact us through a form or chat on this website, we will keep the information you provide so we can respond to your enquiry and keep a record of our communication.
Please avoid sending highly confidential project information via live chat. For drawings and project documents, please use our designated upload options where available or contact us to agree a secure method.
12. Your rights
Depending on where you live, you may have the right to:
Request access to personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete information in certain circumstances
Ask us to restrict how information is used
Object to certain types of processing
Request transfer of certain information
Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at: Info@hiperbuild.com
We may need to verify your identity before responding to a request.
13. Complaints
If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK data protection authority.
14. Third-party websites
Our website may contain links to external websites or services. This Privacy Policy applies only to our website.
Hi-Per Build Ltd website is not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of any other sites you visit.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.
The latest version will always be published on this page with the date of the most recent update.
16. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Hi-Per Build Ltd
info@hi-perbuild.com